Pool Management
& Lifeguard Staffing
Done Right.

Garden State Pool Management ("GSPM," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit www.gspoolmgmt.com (the "Site"), request a quote, apply for a job, or otherwise communicate with us; how we use and share that information; and the choices and rights available to you. By using the Site, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Information you provide to us. We collect the information you choose to submit through our forms, by email, by phone, or by text message, including:

• Quote requests: first and last name, email address, phone number, service needed, property type, and any details you share about your pool or property.
• Employment applications: first and last name, email address, phone number, age, certification type, certification number, certification expiration date, issuing organization, years of experience, availability, driver's license status, pool types managed, and any notes about your experience.
• Communications: the content of emails, calls, texts, and messages you send us, along with your contact information.
• Client account information: if you become a client, property address, gate or access instructions, billing contacts, service history, and information needed to invoice and perform services.

Information collected automatically. When you visit the Site, our hosting provider and third-party services may automatically receive standard technical information such as your IP address, browser type, device type, operating system, referring page, pages viewed, and the date and time of your visit. This information is used for security, troubleshooting, and understanding how the Site is used.

Information from others. For employment purposes, we may receive information from references you provide, certifying organizations (to verify certifications), and, with your authorization where required by law, background check providers.

2. How We Use Your Information

• To respond to inquiries, prepare quotes, and provide pool maintenance, lifeguard staffing, and related services;
• To schedule service visits, send service reports, communicate about your account, and process invoices and payments;
• To evaluate employment applications, verify certifications, conduct background checks where permitted, and communicate with applicants;
• To maintain the safety, security, and proper functioning of the Site;
• To comply with legal, regulatory, health code, insurance, and recordkeeping obligations;
• To protect our rights, property, and safety, and those of our clients, employees, and the public; and
• For any other purpose disclosed to you at the time we collect the information, or with your consent.

We do not use your information for automated decision-making that produces legal or similarly significant effects about you.

3. How We Share Your Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as follows:

• Service providers: vendors who help us operate our business, such as our website host, our form-processing provider (which receives the information you submit through Site forms and delivers it to us), email and phone providers, scheduling and payroll software, accounting providers, and background check providers. These providers may use your information only to perform services for us.
• Clients and properties: for staffing placements, we may share an employee's name, certifications, and schedule with the client property where they are assigned.
• Legal and safety: when we believe disclosure is required by law, subpoena, or court order; to respond to health department or regulatory requests; or to protect the rights, property, or safety of GSPM, our clients, employees, or others.
• Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to this Privacy Policy.
• With your consent: in any other situation where you direct or permit us to share your information.

4. Cookies and Third-Party Services

The Site does not use advertising cookies or cross-site tracking pixels. The Site loads fonts from Google Fonts, which means your browser connects to Google servers and Google may receive your IP address and browser information under Google's Privacy Policy. Our hosting provider may set strictly necessary cookies or collect server logs for security and performance. You can configure your browser to block or delete cookies; doing so should not affect your ability to use the Site.

Do Not Track and Global Privacy Control. Because we do not engage in cross-site tracking, targeted advertising, or the sale of personal data, there is nothing for these signals to opt you out of. We nevertheless honor Global Privacy Control signals as a valid opt-out request where required by law.

5. Text Messages and Phone Calls

If you provide your phone number, you agree that we may contact you by call or text about your inquiry, application, scheduled services, or account. We do not send marketing text messages without your express consent. Message and data rates may apply. You may reply STOP to opt out of text messages at any time, or tell us you no longer wish to be contacted by phone. Mobile phone numbers and text messaging opt-in consent are never shared with third parties for their own marketing purposes.

6. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy. Generally, quote requests from non-clients are kept for up to two (2) years; client account and service records are kept for the duration of the relationship and up to seven (7) years afterward for tax, insurance, and legal purposes; and employment applications and personnel records are retained as required by federal and New Jersey employment laws. When information is no longer needed, we delete or de-identify it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including encrypted (HTTPS/SSL) connections for the Site and access controls on our business systems. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive information such as Social Security numbers, bank account numbers, or medical information through our website forms or by unencrypted email. In the event of a security breach affecting your personal information, we will notify you as required by the New Jersey Identity Theft Prevention Act (N.J.S.A. 56:8-161 et seq.) and other applicable laws.

8. Minors and Young Applicants

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13; if we learn we have done so, we will delete it promptly. Because lifeguard positions may be open to applicants as young as 15, we may receive applications from minors aged 15–17. We use that information only to evaluate the application and manage employment, and we comply with New Jersey child labor laws, including working-paper requirements. We encourage parents or guardians to be involved when a minor applies. A parent or guardian may contact us to review or request deletion of a minor's application information.

9. Your Privacy Rights

Depending on where you live, you may have rights under applicable privacy laws, including the New Jersey Data Privacy Act (N.J.S.A. 56:8-166.4 et seq.), to the extent it applies to us. Subject to legal exceptions, these may include the right to:

• Confirm whether we process your personal data and access a copy of it;
• Correct inaccuracies in your personal data;
• Delete personal data you provided or we obtained about you;
• Obtain a portable copy of your personal data;
• Opt out of the sale of personal data, targeted advertising, and certain profiling (we do not engage in these activities); and
• Not be discriminated against for exercising your rights.

To make a request, email inquiry@gspoolsmgmt.com with the subject line "Privacy Request" or call (732) 506-8592. We will verify your identity before acting on your request and respond within 45 days, or as otherwise required by law. You may use an authorized agent to submit a request on your behalf. If we deny your request, you may appeal by replying to our decision with "Appeal" in the subject line; if you remain unsatisfied, you may contact the New Jersey Division of Consumer Affairs.

10. Links to Other Websites

The Site may contain links to third-party websites, such as certifying organizations or social media pages. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

11. Users Outside the United States

We are based in New Jersey and our services are offered only within the State of New Jersey. If you access the Site from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, if the changes are material, provide additional notice where appropriate. Your continued use of the Site after an update means you accept the revised policy.

13. Contact Us

These Terms and Conditions ("Terms") govern your access to and use of www.gspoolmgmt.com (the "Site") and your requests for services from Garden State Pool Management ("GSPM," "we," "us," or "our"). By accessing the Site, submitting a form, or requesting services, you agree to these Terms. If you do not agree, please do not use the Site.

1. Our Services

GSPM provides commercial and residential pool maintenance, water chemistry management, equipment service and repairs, seasonal openings and closings, and certified lifeguard staffing within the State of New Jersey. The Site describes our services for general informational purposes. Service availability depends on location, scheduling, staffing, and season, and descriptions on the Site do not constitute an offer that can be accepted by you.

2. Quotes and Service Agreements

• Quote requests submitted through the Site are not binding on either party. Quotes are estimates based on the information you provide and may change after a site inspection or if conditions differ from those described.
• Unless otherwise stated in writing, quotes are valid for thirty (30) days from issuance.
• All services are governed by a separate written service agreement, proposal, or invoice ("Service Agreement"). If any term in a Service Agreement conflicts with these Terms, the Service Agreement controls.
• Pricing for parts, chemicals, and equipment may change based on supplier costs. Repairs beyond the agreed scope require your approval before work begins, except in emergencies where delay could cause damage or a safety hazard.

3. Scheduling, Access, and Weather

You agree to provide safe and reasonable access to the pool, equipment, and any areas needed to perform services, including gate codes, keys, and the removal or restraint of pets. Service visits may be rescheduled due to severe weather, lightning, unsafe conditions, health department directives, supply shortages, or other circumstances beyond our reasonable control. If we arrive and cannot access the property through no fault of ours, a trip charge may apply as stated in your Service Agreement.

4. Payment

Payment terms, deposits, and billing schedules are set out in your Service Agreement or invoice. Unless otherwise agreed, invoices are due upon receipt. Past-due balances may be subject to late fees as permitted by New Jersey law, and we may suspend services on accounts that are past due. You are responsible for reasonable costs of collection where permitted by law.

5. Cancellations

Cancellation and rescheduling terms, including notice periods for lifeguard staffing and seasonal contracts, are set out in your Service Agreement. For one-time services, please provide at least 48 hours' notice to cancel or reschedule. Deposits for seasonal openings, closings, or staffing may be non-refundable once materials have been ordered or staff have been scheduled, as described in your Service Agreement.

6. Client Responsibilities

Pool owners and operators remain responsible for their facility. Unless expressly assumed by GSPM in a written Service Agreement, you are responsible for:

• Supervising swimmers and enforcing pool rules whenever GSPM lifeguards are not on duty;
• Maintaining fencing, gates, self-closing and self-latching hardware, safety covers, drain covers, signage, and other required safety barriers;
• Obtaining and maintaining permits, licenses, and inspections required of the facility owner under the New Jersey State Sanitary Code (N.J.A.C. 8:26) and local ordinances;
• Keeping the pool closed when water chemistry, equipment, or conditions are unsafe, and following any recommendations we provide;
• Promptly notifying us of equipment malfunctions, leaks, water quality concerns, or safety incidents between our visits; and
• Maintaining adequate property and liability insurance for the facility.

Water chemistry can change rapidly between service visits due to weather, bather load, debris, and other factors outside our control. Our responsibility for water quality is limited to the condition of the water at the time of each service visit, unless otherwise stated in your Service Agreement.

7. Lifeguard Staffing

GSPM lifeguards are certified and trained to perform lifeguard duties during their scheduled shifts only. Lifeguards are not responsible for child care, babysitting, security, crowd control beyond pool rules, or duties outside the pool area. The client must enforce posted capacity limits, provide a safe working environment, and supply required rescue and first aid equipment unless otherwise agreed. Lifeguards may clear the pool when conditions are unsafe, including during thunderstorms, poor water clarity, fecal incidents, or equipment failure, and the client agrees to support those decisions. Clients agree not to directly hire, solicit, or engage GSPM-placed staff outside of GSPM during the term of the Service Agreement and for twelve (12) months afterward, except as provided in the Service Agreement.

8. Satisfaction Guarantee

Our "100% Satisfaction Guaranteed" commitment means that if you are not satisfied with a completed maintenance service, contact us within forty-eight (48) hours and we will return to address the issue at no additional labor charge. The guarantee does not cover chemicals or parts already supplied, conditions caused by weather, misuse, pre-existing equipment defects, or actions taken by others between visits, and it does not provide cash refunds unless required by law or stated in your Service Agreement.

9. Warranties

We perform our services in a professional and workmanlike manner. Equipment and parts we install are covered only by the manufacturer's warranty, if any, which we will pass through to you to the extent permitted. Labor warranties, if offered, will be stated in your Service Agreement or invoice. EXCEPT AS EXPRESSLY STATED IN A WRITTEN SERVICE AGREEMENT, AND TO THE FULLEST EXTENT PERMITTED BY LAW, GSPM DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10. Use of the Site

You agree to use the Site only for lawful purposes. You may not: submit false, misleading, or another person's information; attempt to gain unauthorized access to the Site or its systems; interfere with the Site's operation, including by introducing viruses or automated scraping; or use the Site to send spam or unsolicited communications.

11. Employment Applications

Submitting an application through the Site does not create an offer or contract of employment. Employment with GSPM is at-will unless otherwise agreed in writing and is conditioned on verification of required certifications, eligibility to work in the United States, compliance with New Jersey child labor laws for minors, and, where applicable and lawful, a background check. You certify that all information you submit is true and complete. GSPM is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by federal or New Jersey law.

12. Intellectual Property

The Site and its content, including text, photographs, graphics, logos, and the "Garden State Pool Management" and "GSPM" names, are owned by or licensed to GSPM and are protected by copyright, trademark, and other laws. You may view and print pages for personal, non-commercial use. You may not copy, reproduce, modify, distribute, or use any content for commercial purposes without our prior written permission.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GSPM AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATING TO THE SITE OR OUR SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THE USE OF THE SITE WILL NOT EXCEED ONE HUNDRED DOLLARS ($100). LIABILITY FOR SERVICES IS GOVERNED BY YOUR SERVICE AGREEMENT AND, ABSENT SUCH A PROVISION, WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for gross negligence, willful misconduct, or personal injury caused by our negligence where such limitation is prohibited.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless GSPM and its owners, officers, employees, and agents from claims, losses, and expenses (including reasonable attorneys' fees) arising from your misuse of the Site, your violation of these Terms, or, for clients, injuries or damages occurring at your facility outside of GSPM's scheduled service hours or resulting from your failure to meet the responsibilities described in Section 6.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-law rules. Before filing any claim, both parties agree to first try in good faith to resolve the dispute informally by contacting the other party in writing and allowing thirty (30) days for resolution. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in New Jersey, and you consent to the personal jurisdiction of those courts. Either party may bring an eligible claim in small claims court.

16. New Jersey Consumer Notice

Some provisions of these Terms, including the disclaimers of warranties and limitations of liability, may not apply to you under New Jersey law. Any provision that is unenforceable under New Jersey law, including the Truth-in-Consumer Contract, Warranty and Notice Act (N.J.S.A. 56:12-14 et seq.), is limited to the extent permitted, and the remaining provisions stay in effect. Home improvement work, if any, will comply with the New Jersey Contractors' Registration Act where applicable.

17. General Terms

These Terms, together with our Privacy Policy, Disclaimer, and any Service Agreement, are the entire agreement between you and GSPM about the Site. If any provision is found unenforceable, the rest remain in full effect. Our failure to enforce any provision is not a waiver. We are not responsible for delays or failures caused by events beyond our reasonable control, including severe weather, natural disasters, public health emergencies, utility outages, supply shortages, or government orders. You may not assign these Terms without our consent. We may update these Terms at any time by posting a revised version on this page; continued use of the Site after an update means you accept the revised Terms.

18. Contact Us

The information on www.gspoolmgmt.com (the "Site") is provided by Garden State Pool Management ("GSPM") for general informational purposes only. By using the Site, you accept the terms of this Disclaimer. Please read it together with our Terms & Conditions and Privacy Policy.

1. General Information Only

Content on the Site, including descriptions of services, pool care tips, water chemistry information, and staffing details, is general in nature and is not professional advice for your specific pool or facility. Every pool is different in size, equipment, usage, and condition. Do not rely on Site content as a substitute for an on-site evaluation by a qualified professional. While we try to keep information accurate and current, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or availability of the Site or its content.

2. Water Safety

Unless GSPM lifeguards are on duty under a written staffing agreement, GSPM is not providing supervision of swimmers at your facility. Pool maintenance services do not include swimmer supervision. The presence of a lifeguard does not relieve parents, guardians, and pool users of responsibility for their own safety and that of the children in their care.

3. Pool Chemicals

Pool chemicals can be hazardous if mishandled. Never mix chemicals, always add chemicals to water (not water to chemicals), store them in a cool, dry, ventilated area away from children and pets, and follow the manufacturer's label and safety data sheet. Any chemical information on the Site is general and should not be used to treat your pool without professional guidance. If someone is exposed to or swallows a pool chemical, call Poison Control at 1-800-222-1222 or 911.

4. Equipment and Electrical Work

Pool pumps, heaters, filters, and electrical components can pose risks of electric shock, fire, entrapment, and injury. Do not attempt repairs you are not qualified to perform. Certain electrical, gas, and plumbing work must be performed by appropriately licensed professionals under New Jersey law.

5. Regulatory Compliance

References to "NJ health code compliance" describe our efforts to perform services consistent with the New Jersey State Sanitary Code for public recreational bathing (N.J.A.C. 8:26) and applicable local requirements. Health departments and local authorities make the final determination on compliance. Facility owners and operators remain responsible for meeting all legal and permitting obligations that apply to them. Requirements change over time, and nothing on the Site is legal advice.

6. Certifications, Memberships, and Credentials

References to certifications (such as Certified Pool Operator, lifeguard, CPR, and First Aid), industry memberships, and insurance describe credentials held by GSPM or its personnel at the time of publication. Individual certifications have expiration dates, and staff assignments vary. Third-party names, logos, and marks, including those of certifying bodies and industry associations, belong to their respective owners, and their use does not imply endorsement of GSPM. Proof of insurance and current certifications is available to clients on request.

7. Testimonials and Reviews

Testimonials on the Site reflect the individual experiences and opinions of real clients. Client names and property names are omitted to protect privacy. Testimonials are not a guarantee, warranty, or prediction of the results you will experience, and results vary based on pool condition, equipment, usage, weather, and other factors. Unless stated otherwise, reviewers were not compensated for their testimonials.

8. Photographs and Property Names

Photographs on the Site show pools and properties we have serviced or that represent the type of work we perform. Some images may be representative or illustrative. Reference to a property or organization does not imply that it endorses GSPM or that it is a current client, and past services do not guarantee future availability.

9. Pricing and Availability

Any pricing, timelines, or response times mentioned on the Site or in communications are estimates, not guarantees, and may change without notice. Final pricing and terms are established only in a written quote or Service Agreement.

10. External Links

The Site may link to external websites that are not operated by GSPM. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party websites, and a link does not imply endorsement.

11. Employment Information

Job postings on the Site describe general positions and requirements. They are not an offer of employment, do not guarantee hours, wages, or placement at a particular location, and may be changed or withdrawn at any time.

12. Limitation of Liability

To the fullest extent permitted by law, GSPM will not be liable for any loss or damage, including indirect or consequential loss, arising from the use of, or reliance on, information on the Site. Your use of the Site and reliance on any information is solely at your own risk. Some jurisdictions, including New Jersey in certain circumstances, do not allow the exclusion of certain liabilities, so some of these limitations may not apply to you.

13. Questions